Simple, Transparent Pricing
One flat monthly price. No setup fees. No surprise invoices. Pick the plan that fits your call volume — and we'll have you live within 48 hours.
Before you choose: see what missed calls are actually costing you.
Open the calculator →Starter
Perfect for sole traders and small teams
AUD, billed monthly, no lock-in
Growth
Most popular for growing businesses
AUD, billed monthly, no lock-in
Scale
For multi-location businesses and agencies
AUD, billed monthly, no lock-in
Not sure which plan? Book a free demo — we'll recommend the right fit for your call volume and industry.
Managed Service vs. DIY Platform
There are cheaper AI receptionist tools available from $99/month. Here is exactly what you get and don't get with each approach.
Self-Serve AI Tools
e.g. TransferToAI, Donova — from $99/mo
- You configure the AI yourself
- You write your own call scripts
- You test and fix call flows
- Generic AI — not trained on your business
- No human reviews your real calls
- No ongoing optimisation or tuning
- US-based platform — limited AU support
- Setup time: days to weeks of your time
AnswerMate Managed Service
From $199/mo — done for you
- We configure everything — zero DIY
- Custom call scripts written by our team
- We test every call scenario before go-live
- AI trained on your business, FAQs, and pricing
- Monthly call review + AI improvement
- Sydney-based team — AU business hours support
- Live within 48 hours, fully ready
- Ongoing optimisation included in your plan
DIY tools require 5–20 hours of your own time to set up, and typically need ongoing management. AnswerMate trades a higher monthly fee for zero time investment from you.
AnswerMate vs a Full-Time Receptionist
A human receptionist costs $55,000–$70,000 per year — and only works 8 hours a day. See exactly what you get with each plan.
| Feature | Starter $199/mo | Growth$399/mo | Scale $799/mo | Human Receptionist $4,500–$6k/mo |
|---|---|---|---|---|
| Monthly cost | $199/mo | $399/mo | $799/mo | $4,500–$6,000/mo |
| Hours of coverage | Business hours | 24/7 | 24/7 | 8 hrs/day, Mon–Fri |
| Calls per month | Up to 200 | Up to 500 | Unlimited | Limited by capacity |
| After-hours answering | ||||
| SMS call summaries | ||||
| CRM / software integrations | Basic | Full suite | Bespoke | Manual only |
| Custom greetings and scripts | Inconsistent | |||
| Sick days / leave cover | ||||
| Setup fee | $0 | $0 | $0 | $2,000–$5,000 recruitment |
| Lock-in contract |
Human receptionist cost based on Sydney average salary of $55,000–$70,000/yr plus 11% super and leave entitlements.
No lock-in contract
Cancel any time
Live in 48 hours
Growth and Scale plans
24/7 call answering
Growth and Scale plans
$0 setup fee
Included in every plan
Pricing FAQs
Straight answers to what Australian business owners ask before signing up.
Still have questions? Call us on (02) 5657 6922 or book a free demo.
See AnswerMate Live on a Real Call
Book a free 20-minute demo and we'll show you exactly how AnswerMate works for your industry, your call volume, and your existing software. No lock-in. No pressure.