AI Receptionist Integrations: Connect AnswerMate to Your Existing Software
AnswerMate plugs into the tools you already use. No ripping and replacing your tech stack — just smarter call handling that talks directly to your software.
Works With the Software Your Business Already Uses
From job management and practice software to CRMs and booking tools — AnswerMate pushes call data where it needs to go.
Job management and scheduling tools for trades and field service businesses.
- ServiceM8
- AroFlo
- Tradify
- Fergus
- Simpro
Practice management software for law firms and legal professionals.
- LEAP
- Smokeball
- Clio
- Actionstep
Clinical management and booking platforms for health practitioners.
- Cliniko
- Halaxy
- Best Practice
- HotDoc
- Power Diary
Reservation and guest management systems for restaurants and venues.
- Now Book It
- OpenTable
- Resy
- SevenRooms
Customer relationship management platforms for sales-driven businesses.
- HubSpot
- Zoho CRM
- Salesforce
Scheduling tools so booked appointments land straight in your diary.
- Google Calendar
- Outlook 365
- Calendly
- Acuity
Accounting platforms for invoicing, billing, and financial management.
- Xero
- MYOB
Real-time notifications so your team is informed the moment a call is captured.
- Slack
- SMS
From Call to Your System — Automatically
AnswerMate captures call data and pushes it to your software in real time. No manual entry, no copy-pasting, no dropped leads.
Caller rings your number
AnswerMate answers instantly. It captures the caller's name, contact details, reason for calling, and any other details you need — just like a trained receptionist would.
Data is processed in real time
The call summary, lead details, and any booking information are structured and pushed to your connected software within seconds of the call ending.
Your system updates automatically
A new job appears in ServiceM8. A booking lands in Cliniko. A contact is created in HubSpot. You and your team see it immediately — no manual entry required.
Not on the List? Zapier and Webhooks Cover the Rest
If your software is not natively integrated, AnswerMate can push call data through Zapier or a custom webhook. This opens up thousands of additional tools — from niche industry apps to internal systems.
Our team handles the integration setup as part of onboarding. You tell us what you need, we build the connection, and we test it before you go live.
Ask about your softwareWe Handle the Technical Setup
You do not need to be technical to get integrations working. AnswerMate is a fully managed service — our team configures the call flows, maps the data fields, and tests every integration before your number goes live.
If you change software down the track, we migrate the integration for you. Your business keeps running without interruption.
Integration FAQs
Common questions about connecting AnswerMate to your existing tools.
Does AnswerMate integrate directly or through a third-party connector?
For most popular platforms — including ServiceM8, Cliniko, LEAP, and HubSpot — AnswerMate connects directly via API. For software not on our native list, we integrate through Zapier or a custom webhook, which covers thousands of additional tools.
Will the integration work in real time or with a delay?
Native integrations push data in real time — typically within seconds of the call ending. Zapier-based integrations depend on your Zapier plan but are usually near-instant on paid plans.
Can I customise what data is sent to my software?
Yes. During onboarding we configure exactly which fields are captured during the call and how they map to fields in your system. If you need a custom field in ServiceM8 or a specific tag in HubSpot, we set it up.
My software is not on the list. Can you still integrate?
Very likely yes. If your software has a Zapier integration or accepts webhooks, we can connect AnswerMate to it. Contact us and we will confirm before you sign up.
Is there an additional cost for integrations?
Integration setup is included in our onboarding. For complex multi-system integrations or custom-built connectors, we will discuss any additional scope with you upfront — no surprises.
Ready to Connect AnswerMate to Your Stack?
Tell us what software you use and we will confirm the integration before you commit. Book a free demo with our Sydney team.
Integration setup is included with all plans. No extra cost for standard connections.